Our volunteers are at the centre of what we do. Join us to make a real difference to people’s lives.
Do you want to make a real difference to the lives of the people of Northumberland?
For more information view office opening times near you, or discover volunteering roles available.
Why We Volunteer
I’m a retired solicitor so I enjoy being able to use the skills and knowledge I gained during my career. I’ve also learned new skills, I’d never have thought I would be doing benefits checks for people. I enjoy helping people and am passionate about working in a service that provides quality advice for free.
I started volunteering in 2016, after my sister suggested I looked into volunteering. When I first started I didn’t really know what to expect. Everyone has been friendly and supportive. I enjoy the fact that no two days are the same and that I have been given the opportunity to develop my role within Citizens Advice.
My previous career in Social Work gave me the skills and experience to help people who use this valuable service. In exchange I am regaining my confidence after a lengthy career break.